Shipping & Return Policies
Due to the fragile nature of the products we sell we use shipping methods that are insured and pack items with the utmost care. Shipping fees are calculated into the item’s price. Items are shipped within 3 days of purchase and will arrive within 5-7 business days. For expedited shipping, contact us and we can arrange that for you for an additional fee.
Thanks for purchasing from Fetherdfriendz.com. If any product you receive you are not happy with or arrives damaged, please contact us as soon as possible.
In order to be eligible for a refund, the product must be returned within 30 calendar days of your purchase. It must be in the same condition that you received it and undamaged.
After we receive your item, we will inspect it and process your refund. The money will be credited to the original payment method used during purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your card statement.
If the product was damaged in any way, please contact us and send photos of the item in the condition it arrived in. We use shipping methods that are insured and pack items with the utmost care, but we know that on rare occasions packages may be damaged in transit.